Age Policy
Emerald River Cruises caters primarily to adults. Children under 12 are generally not permitted on guided tours. Guests under 21 must travel with an accompanying adult aged 21 or older and share accommodations.
Dining Information
À la carte dinners and buffet-style breakfasts and lunches are served in the Reflections Restaurant. Complimentary beverages are included with lunch and dinner.
Fuel Surcharge Policy
Emerald Cruises reserves the right to adjust pricing due to fuel or operational cost increases. Guests who have paid in full are protected from price increases.
Payments / Refunds
- Booking Deposit
At the time of booking, a deposit is required to secure your Emerald Cruises vacation. River cruises aboard Emerald Cruises ships require a minimum deposit of $500 per person. Cruises operated on third-party vessels and Emerald yacht cruises require a deposit of $750 per person.
Your reservation will be automatically canceled if the required deposit is not received by Emerald Cruises by the stated due date. All deposits are non-refundable and non-transferable, unless otherwise specified in the booking terms and conditions. - Final Payment
The remaining balance of your tour price must be paid in full no later than 90 days prior to departure for river cruises and 120 days prior to departure for yacht cruises. Failure to submit final payment by the required deadline will result in cancellation of your booking and forfeiture of the deposit. - Bookings Made Close to Departure
For river cruises booked within 90 days of departure and yacht cruises booked within 120 days of departure, full payment is required at the time of booking. If Emerald Cruises is unable to fully confirm your reservation, all amounts paid will be refunded, and no further obligation or liability will apply. - Late Booking Fee
A late booking fee of $50 per booking applies to all reservations made within 21 days of the tour departure date. - Booking Changes and Administration Fees
An administration fee of $50 is charged for each change made to an existing booking. Requests to change the tour departure date are treated as cancellations and are subject to applicable cancellation fees. All booking change requests are subject to approval at Emerald Cruises’ discretion. - Cancellation Policy for Yacht Cruises, Third-Party Ships, and Russia Tours
For yacht cruises, cruises operated on third-party vessels, and tours in Russia, the following cancellation charges apply per person based on the number of days prior to tour commencement: - Cancellations made 120 days or more before departure result in the loss of the tour deposit.
Cancellations made between 119 and 91 days before departure incur a charge of 25% of the total tour price. - Cancellations made between 90 and 61 days before departure incur a charge of 50% of the total tour price.
Cancellations made 60 days or fewer before departure result in a charge of 100% of the tour price.
Smoking Policy
All Emerald River Cruises ships and transportation are non-smoking. Designated smoking opportunities may be available ashore when permitted.
Travel Protection
Travel protection is strongly recommended and should include medical, cancellation, and interruption coverage.
Tipping Policy
Gratuities are generally included or managed onboard, depending on itinerary.
Why Emerald River Cruises?
- Modern river ships with contemporary design
- Generous inclusions and strong overall value
- Included shore excursions in every port
- Relaxed, adults-focused atmosphere
- Scenic cruising through Europe and Asia’s most iconic rivers
- Wellness, active excursions, and cultural enrichment
FAQ
Are shore excursions included?
Yes, a variety of guided excursions are included.
Are drinks included?
Yes, with lunch and dinner.
Is Wi-Fi available?
Complimentary Wi-Fi is available, subject to location.
Dress code?
Casual by day, smart-casual in the evening.
Suitable for solo travelers?
Yes, with occasional reduced single supplements.






